Obviously I should have taken my son to a barber shop, now I know there’s a reason you take boys to barber shops and not salons.
Call up saying I'll be there in a couple mins can you put me down. They say we're not busy just come in. I get there and there's 3 people ahead of me. They take care of the 3 people and then I'm left standing at the counter for about 10 mins with no acknowledgement. Lady finally comes over and I tell her I called. She informs me they're a walk-in salon and don't take appointments and it's going to be awhile till the can get to me.
I hv short hair to begin with gave very clear instructions on my cut and ended up looking like they sat a bowl on my head! Plus they write your name down if u hv to wait yet they take people out of turn. TERRIBLE place to get a haircut!!!!!!!!!
I have used this salon before with good overall results. First time, the stylist was very good. Second time, she was gone and another stylist had to see a pic of what I wanted. Once I found the picture (took a while), she was able to duplicate it fairly well. Did a little "touch up" at home, but for the price, I was satisfied. So now, I went back again for a wash, cut, and style. All new staff (again). The woman there (no name provided) was hard to understand as she had a heavy accent, but I showed her a picture of the style I wanted; a layered, shag like cut with bangs. First, she faced me AWAY from the mirror, so I could not see what she was doing. Then she used an electric trimmer (?!?!) and asked if it was o.k. to do some kind of 45 degree cut something... she said that is what it showed in the pic. So I said "I guess so?" Well, the cut was HORRIBLE. Hair parted in the middle (no bangs), SHAVED in the back, flat and looked like a little boy's cut (I'm a woman)!!! I was stunned. To top it off, was charged an extra $3.00 for the blow dry (are you kidding me!!!!) and when paying for it, it automatically asked for a tip, needless to say, I left none. Walmart does not own these shops, so I didn't even know who to complain to as this woman was the ONLY one there. I begrudgingly paid and will not go back. Now have to wait until my hair grows out... the stylist also wanted my phone number (why?!), and scrawled down my name, address and phone number on a piece of paper (I gave her my fax #). Honestly... go anywhere else and pay a bit more for someone who has a clue and cares.
The prices are fair, sometimes the people aren't very happy (maybe just had a bad day) but all in all convenient and worth it.
Smartstyle Hair Salon is a US Hair Care Studio based in Punta Gorda, Florida. Smartstyle Hair Salon is located at 5001 Taylor Rd, Punta Gorda, FL 33950, USA.
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